Returns & Exchanges
At Popsols, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If a piece doesn't perfectly fit your space, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.